OEM Protect

Service Solutions that Deliver

OEM Protect program provides:

  • benefits from optimized pricing structure
  • simplified processes
  • reduced downtime

The program is designed to support your product by planning, forecasting and budgeting both parts and labor needs.

The Xcerra OEM Protect program ensures best in class services through your reliable partner.

With OEM Protect you can rely on one business partner to take full ownership. You will benefit from the Xcerra’s expertise based on the total installed base globally and can leverage Xcerra’s global assistance network.

Xcerra as your OEM will make sure that your equipment will be serviced with the original, most recent and optimized version of spare parts only.

The Xcerra OEM Protect program comprises four attractive contract offerings.

Each of the contract types is designed to lower your machine downtimes and simplify the processes and allows benefiting from optimized pricing structure for spares and service.

OEM Protect Service Labor

– emergency system repair
– preventative maintenance
– performance verification and enhancement
– system modifications

OEM Protect Training

– internal staff development
– training programs at Xcerra
– training centers or on site
– custom programs for your specific requirements

Dedicated Solutions for Handlers

OEM PM ContractOEM-PM-Contract

– forecasted up front and shipped as scheduled

OEM Parts ContractOEM Parts Contract

– easy and cost efficient services
– use what you need, consume as you go

OEM PlusOEM-Plus

– flexible contracts with the ability to add services into one PO

OEM Ramp PackOEM-Ramp-Pack

– start up services to protect your new product ramp

Dedicated Solutions for Testers (ATE)

OEM Parts Repair

– parts replacement
– advanced replacement
– ECO updated
– consumable replacement
– calibration

OEM PM Spare Parts Inventory Solutions

– supplier managed inventory
– customer managed inventory

Xpedite Plus Software Maintenance

– help center support
– technical library
– software support for latest O/S

Resource Center

Info Sheet

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