Semiconductor Test Contacts

Xpedite 24/7 Help Center

Xpedite 24/7 Help Center gives our customers the ability to request information and submit 24 hours/day, 7 days/week.
The Help Center automatically routes questions to the correct Xcerra expert from any of our global locations giving best-in-class support quickly. 

Contacts by Location and Type

*Xcerra Singapore
Blk 21 Kallang Avenue #06-165/167 & #06-173/175
Singapore
339412
+65 6408 8408
Singapore
*Xcerra White Bear Lake, USA
4444 Centerville Road
White Bear Lake
Minnesota
55127
+1 651 407 7777
USA
AVBA Yoqneam Ilit, Israel
1 Hatzmicha St.,
Yoqneam Ilit,
Israel
2069208
+972 4 6449000
Israel
E&M Ramant-Gan, Israel
6 Hachilazon St.
Ramat-Gan, Israel
52552
+972 3 751 2929
Israel
Helpdesk Asia, Service Manager
+65 6508 8440
Mr. Kevin Chong (kevin.chong@xcerra.com)
Helpdesk Central East North & America, Service Manager
+1 781 467 5374
Mr. John LaFlamme (john.laflamme@xcerra.com)
Helpdesk for Boards, Europe
+1 651 407 7778
Mr. Jason Mroczkowski (jason.mroczkowski@xcerra.com)
Helpdesk for Boards, USA
+1 651 407 7778
Mr. Jason Mroczkowski (jason.mroczkowski@xcerra.com)
Helpdesk for Contactors, China
+86 138 1838 9979
Mr. Clark Shao (clark_shao@spirox.com.tw)
Helpdesk for Contactors, Europe
+49 8031 406 133
Mr. Nicola Bettger (nicola.bettger@xcerra.com)
Helpdesk for Contactors, Except China and Taiwan
+65 6408 8473 +65 9789 9834
Mr. Vincent Sum (vincent.sum@xcerra.com)
Helpdesk for Contactors, Taiwan
+886 935 530 386
Mr. Delan Lin (delan_lin@spirox.com.tw)
Helpdesk for Contactors, USA
+1 651 407 7774
Mr. Pat Joyal (pat.joyal@xcerra.com)
Helpdesk for Handlers, China/Taiwan
+886 926 317647
Mr. Vincent Yu (VincentS.Yu@xcerra.com)
Helpdesk for Handlers, Japan
+81 44 812 2761
Mr. Toshumi Taguchi (toshimi.taguchi@xcerra.com)
Helpdesk for Handlers, Malaysia
+606 6337 1322
Mr. Kit Tek Chong (kintek.chong@xcerra.com)
Helpdesk for Handlers, Philippines
+63 2 8093219
Mr. Edwin Castillo (edwin.castillo@xcerra.com)
Helpdesk for Handlers, Singapore
+65 6408 8408
Mr. Tze Choon Ching (tzechoon.ching@xcerra.com)
Helpdesk for Handlers, Thailand
+66 29848225
Mr. Jaran Ruangpetch (jaran.ruangpetch@xcerra.com)
Helpdesk North Europe, Service Manager
+49 172 7313734
Mr. Alexander Luda (alexander.luda@xcerra.com)
Helpdesk South Europe, Service Manager
+359 99 878 335
Mr. Aaron Fero (aaron.fero@xcerra.com)
Helpdesk West North America, Service Manager
+1 925 337 0907
Mr. Greg Hester (greg.hester@xcerra.com)
Peritest Voglans, France
24, Chemin du Marais
Volgans, France
73420
+33 4 80 80 70 10
France
Qutech Seoul, Korea
269, NeungDongRo,
GwangJin-Gu,
Seoul, Korea
04997
+82 2 597 6116
Korea, South

    * Direct Xcerra Contact
    ** Direct Cohu Contact